Shipping & Delivery
Shipping & Delivery
At Soul Of Palestine, every piece is crafted with care and shipped with the same attention to detail. Below you'll find everything you need to know about how we get your order to you.
Processing Time
All orders are processed within 3–5 business days after payment is confirmed. During peak seasons or promotional periods, processing may take slightly longer — we'll keep you informed every step of the way.
Shipping Methods & Estimated Delivery
We offer the following shipping options at checkout:
- Standard Shipping: 7–14 business days
- Expedited Shipping: 3–7 business days
- Express Shipping: 1–3 business days (available for select destinations)
Delivery times are estimates and may vary depending on your location and local customs processing.
International Shipping
We ship worldwide. International orders may be subject to customs duties, import taxes, or fees imposed by your country. These charges are the responsibility of the recipient and are not included in our shipping rates.
Please check with your local customs office for more information before placing your order.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your shipment's progress directly through the carrier's website.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at support@soulofpalestineart.com with your order number and photos (if applicable). We will work with you to resolve the issue promptly.
Contact Us
Have questions about your shipment? We're here to help. Reach out to us at support@soulofpalestineart.com and our team will respond within 1–2 business days.